Gaming isn't just about winning — it's about entertainment, relaxation, and having a good time. 11bad believes that healthy gaming habits are what bring genuine joy in the long run. That's why we're here to guide you every step of the way.
When online gaming crosses the line from entertainment into addiction, it takes a toll on your relationships, finances, and mental health. 11bad's responsible gaming policy is designed to prevent that from happening in the first place.
We want you to play freely every day, stay within your budget, and finish each session with a smile. That's why 11bad offers limit-setting tools, self-assessment features, and access to support whenever you need it.
Responsible gaming isn't about quitting — it's about playing the right way so the enjoyment never fades. Every player on 11bad is covered by these protections.
Keep in mind: Gaming is for entertainment only. Never use it as a way to recover money you've lost.
Tools and features we've built for you
Set your own daily, weekly, or monthly deposit cap. Once set, any deposit beyond the limit will be blocked automatically.
Decide in advance how many hours a day you want to play. Once you reach that limit, 11bad will automatically send you an alert.
If you feel you need a break, temporarily suspend your account for a set period. Breaks can range from 7 days up to 6 months.
View all your transactions and gaming history at any time. Understand your patterns and make informed decisions.
If unusual gaming patterns or excessive session times are detected, 11bad sends you a direct notification so you can take a break in time.
11bad has a dedicated quiz to help you check your gaming habits. Get a clear picture of where you stand in just a few minutes.
Go through the questions below. If you answer "Yes" to more than three, it may be time to take stock and reach out to the 11bad support team for help.
Mostly "No" answers mean you're playing responsibly — keep it up!
These questions are not a medical diagnosis. Use them only as a personal awareness check.
See the table below for the different limit types and how to set them
| Limit Type | Description | Time to take effect | Can it be changed? |
|---|---|---|---|
| Daily Deposit Limit | Maximum amount you can deposit per day | Immediately | Can be reduced after 24 hours |
| Weekly Betting Limit | Total amount you can wager in seven days | Starting next Monday | Can be increased from next week |
| Monthly Loss Limit | The maximum amount in BDT you can afford to lose in a month | Immediately | Changes can be made from next month |
| Daily Time Limit | Maximum time you can spend playing per day | Immediately | Can be changed after 24 hours |
| Temporary Break | Account break available from 7 days up to 6 months | Immediately | Cannot be withdrawn before the set time |
| Permanent Self-Exclusion | Permanent Account Closure | Immediately | Reapplication eligible after 6 months |
You can set your own gaming limits in just a few minutes by logging in to the 11bad app or website. Follow the steps below.
Log in to the 11bad app or website with your username and password.
Click the profile icon in the top right corner and open "Settings".
Click on the "Responsible Gaming" tab.
Enter the amount for whichever limit you want — deposit, time, wager, or self-exclusion.
Once you click "Confirm", the limit takes effect immediately.
Important: Limit reductions take effect immediately. However, increasing a limit may take anywhere from 24 hours to 7 days — this is for your own protection.
Answers to the most frequently asked questions from 11bad users
The 11bad support team is always ready to help with any issue
Chat with our support team directly via 24/7 Live Chat — in Bengali.
Reach out by email with full confidentiality. You'll receive a response within 24 hours.
Support is available directly inside the 11bad app — download it and get started.
Get the AppGaming addiction is a recognized mental health condition. Bangladesh has a national mental health helpline and various professional services available. 11bad remains committed to fostering a culture of responsible gaming.
Join 11bad and become part of Bangladesh's safest gaming community. Set your limits, stay informed, and play with peace of mind.
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